Archive for the ‘Advice’ category

The Basics of Search Engine Marketing (SEM)

March 25th, 2009

Search engine marketing consists of promoting your website through increasing its visibility in search engines. This can be accomplished through organic search engine optimization and/or pay per click search engine marketing. Notice the screen capture of a search engine results page. Pay per click advertisements are outlined in red, while organic listings are outlined in yellow.

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Organic Search Engine Optimization (SEO)
Search engines use sophisticated algorithms to determine the credibility of your website, and the quality of its content. Getting other websites to link to your website will build its credibility. Such links are viewed by the search engines as third-party stamps of approval. When writing your website’s content, it is important to consider length and keyword usage. Search engines are interested in the amount of information your website provides and the keywords it relates to. Providing the search engines with an adequate balance of these two factors will drive your website toward the top of the search engines.

Pay per Click (PPC) Search Engine Marketing
MSN, Yahoo and Google allow you to select keywords that are related to your businesses, and pay a fee to have your ads displayed when users search for them. The search engines decide how high to display your ads based on a function of your websites quality, the quality of your advertisement and the maximum amount you are willing to pay per click. Contrary to common belief, your position in the paid listings is not solely based on the amount you are willing to pay per click. If managed properly, your ads will be displayed above your competitors at a lower cost per click.

Quality of Search Engine Traffic
When a user conducts a search he/she is expressing interest in a topic, product or service. As a result, the visitors your website receives from search engines are already interested in your offerings. The selling is already done for you. Furthermore, when using pay per click search engine marketing, you only pay when you receive an actual visitor. With most conventional forms of marketing you pay a flat rate to broadcast a message to a loosely targeted audience, regardless of the results it generates.

Increasing Conversions – Easy as Pie

February 4th, 2009

We have been experimenting more and more with ways to work videos into our designs. Several studies have shown that video can greatly increase the conversion rate for visitors to your websites. It helps to engage your visitors who are more visually oriented and do not process information as easily from large chunks of text, and it also lets you engage your audience with two of my favorite topics: right brain thinking and visual learning.

Below is our first attempt, inspired by the excellent book “The Back of a Napkin,” by Dan Roam. In this short video we tackle the topic of coming up with a solid internet marketing strategy, which is often made far too complex and obscure for a normal person to grasp. While the details may be complex, you only need to master the basics and hold your web design and internet marketing vendors accountable to achieve success. The web design industry has a (deservedly) terrible reputation for trying to obfuscate basic business objectives with a bunch of jargon and tech-speak. Basically, it all comes down to a good slice of pie…


Making Money on your Website – Easy as Pie from Cameron Madill on Vimeo.

Focusing Web Design on Conversions

January 21st, 2009

Most of our clients come to us with a eye towards a redesign for aesthetic reasons, but we feel like it’s also an opportunity to foster an environment that supports them revisiting their business goals. In our Portland web design firm, we’re constantly pushing to take site conversions another step. We started with analytics and heat mapping, which are great tools, but lately are focusing more on web design itself.

One of the interesting parts of working in custom web design is creating specific calls to action that actually produce the desired results. We definitely haven’t nailed down the process yet, but we believe it is our obligation as a professional web design firm to give our clients the best possible return on their investment. We identify key site goals with our clients through our Discover and Define process, create unique calls to action to funnel visitors, while maintaining usability and putting the visitor experience first.

A recent example is our redesign of the Julie Lawrence Yoga Center site. By pairing images of the yoga classes to develop visitor interest, with large orange buttons that guide them through the site, we hope to maintain the design aesthetic our clients are looking for, provide the portals that the site visitors are looking for and turning that visitor desire into action.

The Web Analytics Report That Will Make You Money

October 31st, 2007

Today we’re going to look at a report that is guaranteed to show you something that you can change to improve your website’s performance. Why is this so hard? Well, the trick with web analytics is to find the report that tells you what to do: the internet throws off more data than any other medium in history, and as a result we are drowning in non-useful, non-actionable data.

Here are some typical web reports from typical web analytics tools:

Bad Web Analytics Report

» Read more: The Web Analytics Report That Will Make You Money

Conversion Rates: An Unhealthy Obsession Worth Having

October 24th, 2007

Conversion RatesWhy does your website exist? Think about it for a moment, and you’ll realize that it’s not an easy question to answer. If you can’t give a concise, fifteen-word answer to this question, you know you have a problem. Once you know why your website exists, you can start to figure out what actions you want your website visitors to take. After all, if your site exists to generate leads for your service company, and none of your thousands of monthly visitors ever pick up the phone or send you an email, is the website a good investment of your time and money?

There are two big problems with conversion rates, however.

» Read more: Conversion Rates: An Unhealthy Obsession Worth Having

Bounce Rates: A Website's Best Friend

October 17th, 2007
Website bounce page
Do you have a page like this?

A while back we wrote an email newsletter that talked about bounce rates. Due to the clamoring for more information, I have decided to expand this into a post.

First, what is a bounce rate? Depending on your analytics tool, bounce rates are defined slightly differently:

  1. Any visitor who stays on your site for less than a certain amount of time (usually 10 seconds).
  2. Any visitor who only looks at only one page on your site before leaving

While the definitions are slightly different, the end meaning is exactly the same: you got absolutely nothing out of those visitors. Zilch. They don’t even remember your company name or what your logo looked like.

» Read more: Bounce Rates: A Website's Best Friend