Archive for the ‘Email Marketing’ category

Learn about Digital Marketing from others: email marketing, mobile apps

February 11th, 2012

Discovering more things to learn at SynotacWe love our web design and marketing articles! This week is yet another great group of articles which remind us why we love being a digital marketing agency: learning!

This week, a quick overview of visitor preferences for a mobile app versus a mobile website, a bunch of great information about email marketing, a high-level overview of current SEO information (subject to debate), a couple of nice management articles, and we finish it off with some thoughts on typography. » Read more: Learn about Digital Marketing from others: email marketing, mobile apps

Online resources for week January 23

January 26th, 2012

This week we have a doozy of a collection of web resources being shared at the Synotac offices! These are primarily resources around digital marketing, and are relevant to folks doing in-house marketing, as well as interactive agencies and web design firms. Of course, we tossed a few curve balls in a well on the history of computers and other fun stuff.

Next week we’ll start adding names to each resource so you can see which Synotacker is suggesting each article.

Mobile

Ideas for information architecture and CSS structure for tablet and handheld devices: WebVisions New York: Progressive Enhancement and How Sci-Fi Created Better Interfaces, Core77, 1.19.2012

Augmented Reality

QR Codes to provide quick links to online next arrival information are going up on Trimet stops: QR Codes coming to stops and station, Trimet Blog, 1.19.2012

Wearable electronics: FLORA from adafruit

Kickstarter project for scent notifications: Olly: The web connected smelly robot

Email Marketing

73% of all B2B leads are not sales-ready, but only 35% of B2B marketers have established lead nurturing campaigns.  Research has shown that lead nurturing lifts ROI by 35%. The importance of lead nurturing in the complex B2B sale, Marketing Sherpa Blog, 1.19.2012

Registration during a purchase, webinar registration and website registration pages are the most effective ways to grow your list.  Email Research: Top 3 tactics to grow your list, Marketing Sherpa Blog, 1.17.2012

Persuasion & Copywriting

Pitfalls to avoid when putting calls-to-action on webpages, from clutter to button location to overestimating the visitor’s next step: http://www.1stwebdesigner.com/design/worst-call-to-action-examples/

Why we end up writing our marketing copy like a distracted teenager and how to fix it: Understanding Plots and Subplots when Writing Salesletters, Psychotactics Blog, 1/23/2012 

How to survey your customers and learn what their true pains are.  5-step email survey process leads to 600% revenue growth, MarketingSherpa, 1/24/2012

When putting together a marketing plan, ask yourself  1) How well do you really know your target client group? d) Do you have a clear and compelling message that sets you apart from competitors? 3) Are you putting your best foot forward online? Three Questions for Marketing Plan Success, Hinge Marketing, 1.16.2012

Design

Designs that move beyond a standard box layout, mostly using WordPress (one cheats and uses Flash): 10 WordPress Designs That Surprise, Delight, and Think Outside of the “Box”, The Daily Egg, 1.20.2012

Infographics

Two more examples of trendy yet effective infographics:
http://frugaldad.com/patents/
http://www.commonrootscafe.com/2011-the-year-in-numbers.html

Search Engines

Google is starting to penalize sites with lots of ads above the fold to continue to improve visitor experience. Pages With Too Many Ads “Above the Fold” Now Penalized By Google’s “Page Layout” Algorithm, Search Engine Land, 1.19.2010

Humor, History, and Technology

Online resources for week of January 16

January 19th, 2012

An assortment of articles that we have found useful at Synotac this week for web design, video, time management, and more.

Video

YouTube is revamping to be based around shows and channels (more like a competitor to Hulu or Netflix) to keep visitors on YouTube for longer than a few minutes: Streaming Dreams, The New Yorker, 1.16.2012

Video streaming (Ustream specifically, which we’re using for Lunch + Learns!) can promote democracy but also can identify protesters and people behind the camera (some organizations are working on technology to make the footage / faces anonymous): Visibility before all, The Economist, 1.14.2012

Email Marketing

How triggered emails can be much more effective than email newsletters because of their ability to be relevant to people’s needs:  Trigger Happy: Why emails are the magic bullets of marketing automation and shopping cart recovery, Marketing Sherpa Blog, 1.10.2012

How getting better data on your email efforts can dramatically improve their effectiveness:
Email Marketing: How a credit union selected a new database vendor and increased revenue per email 205%, Marketing Sherpa, 1.17.2012

Social Media

Excellent write-up on technical aspects of integrating social media approval and Facebook comments into a WordPress website: How To Integrate Facebook, Twitter, And Google+ in WordPress

Help keep people on your site! Want More Stickiness? Users Logging In Through Social Networks Spend 50% More Time On Site, Tech Crunch, 1.18.2012

Time management

Doing creative work with small chunks of time: The Counter-Intuitive Benefits of Small Time Blocks, 99%, January 2012

4 Steps to Killer Email Marketing Campaigns

March 8th, 2011

Email marketing is one of the most powerful tools in the modern marketer’s toolkit today because of how trackable it is and the low cost of delivery. Your approach is primarily driven by your content strategy (similar to social media), and you will struggle if you do not have a detailed content plan to generate relevant content.

There are four key components to every email campaign, and they are outlined below.  We like to call them the Email Purchase Chain, because each of these steps should be part of an unbroken chain of expectations that you lead your prospect through.  We often find that small businesses only think about the middle two steps (email capture and clickthrough) when they think about email marketing, because they think of the website as outside of the scope of email marketing.

It is also important to think about the goal of each step being to get your prospects to the next step in the chain, not necessarily to make a purchase. It is easy to try and do to much, but you may find it useful to remember the adage about dating: you may think he or she is the one, but you are just trying to get a first date, not get them to marry you.

These components are very valuable in helping you to understand what to track and optimize for your email efforts, and how to make sure that you are guiding your prospects to the next step in your campaign with the appropriate messaging and tactics.  We will be going into each step in more detail in future posts.

1. Email Capture

Email capture is the process of gathering emails in the first place. While we often use old lists from a CRM or other source, the best email campaigns are from lists that people have intentionally opted in on your website and that deliver emails that match the expectations set when they opted in.

At a high level, your success at capturing emails will depend on the value that you offer your visitors in exchange for their email address versus the friction or anxiety that your signup process creates.  Focus on having a signup that is both relevant to your target customers and offers exclusive content.

The expectations that you set here should be continued throughout the rest of your email purchase chain, and are key to the success of your efforts.

» Read more: 4 Steps to Killer Email Marketing Campaigns