Archive for the ‘Web Development’ category

Customization is Key: Creating Powerful WordPress Plugins to Control Custom Solutions

May 4th, 2010

Custom Solutions

A screen capture of the Sunset Imports specials widget on the  Sunset homepage

At Synotac, when we’re working with a client, we spend a amount of time in the define stage where we get to know our clients and their businesses so that we can create a custom solution for their web design needs. Sometimes that means understanding how a company or individual wants to be seen or understood by their customers, while other times that means understanding a manufacturing, advertising, selling or even shipping process so that we can communicate that clearly through their website.

Almost all of the time, we find that our clients have very specific needs when it comes to how their website will function, and more importantly, how it will be updated using their content management system (in most cases, WordPress).

Building a Better Back-End

It is one thing to build a beautiful web site and quite another thing to build it so that it is capable of being updated by a non-web-savvy client who does not know or care to know about HTML, CSS, PHP or any other web acronym.  We understand that, and as a result we have harnessed the power of WordPress to build custom plugins to cater to our clients specific problems and needs allowing them to update their site and the custom solutions we have come up for them quickly and easily.

Case Study: Sunset Imports

Sunset Imports is a Portland, Oregon Audi and Porsche dealership who came to us in need of a few custom solutions.  There are many things we could discuss about this project (how we provided a less templatey site with more of a local feel to it, or the custom car search application) but to try and keep things short and sweet, we’re going to only focus on one of those custom solutions.

The Specials Widget / Plugin

Sunset occasionally has a number of “specials” that they wanted to present on their website.  The specials were a very important piece of getting people to go to the website as well as to do business at Sunset.

Here is what we were able to come up with them in the design:

A screen capture of the Sunset Imports specials widget on the Sunset homepage

They also wanted complete control over how these specials were displayed, where they were displayed, and the ability to add, edit, and delete specials quickly and easily.

We decided that a custom WordPress plugin would do the trick.

When it comes to WordPress plugins, there are correct ways and very incorrect ways of doing them.  The best WordPress plugins integrate seamlessly into the WordPress framework and utilize it’s extensive suite of powerful tools.  The plugin that we came up with for the Sunset Imports Specials is a prime example of how WordPress can be expanded upon to fit many custom solutions.

Here are a few screenshots highlighting the Specials plugin we wrote for Sunset Imports:

The plugin fits seamlessly into the WordPress admin area.


Click to enlarge

The “Add Special” page consists of a form which adds the special to our custom specials database so that the specials can be organized and grouped together (as well as edited, turned on or off, and deleted).  There is also a preview of the special on the right hand side that gets updated in real time as you type in the various elements (title, description, and the image).  The images tap into WordPress’ built in media manager to utilize all of the image editing capabilities and media management power of WordPress.


Click to enlarge

The “Manage Specials” page consists of a top portion where Sunset Imports was able to organize and position their specials into four separate pages and multiple tabs on each page.  The way it works is that you choose the special you want to fit into the specific position and then click save order and those specials are locked in.


Click to enlarge

The bottom portion of the Manage Specials section contains the table listing of all the specials.  This table can be sorted by column, as well as filtered by section to make it easy for Sunset to find the specials they want to edit or delete.

More “KA-BANG” For Your Buck

It’s true that you may find “cheaper” options out there in the web design world for your next project or redesign.  But what Synotac can promise you is that it is well worth it for your web designer or web design company to understand your needs, like Synotac does, and to provide you with a tool that is not only powerful, but is easy to use and gives you the power to update your site whenever is needed.

Putting Together the Pieces: Quickly and Efficiently

October 19th, 2009

CoreIP Solutions, Inc. came to us in urgent need of a website. Their new company had taken off and they had a big PR push they couldn’t launch without a web presence. They had an idea of what they wanted their new website to include, some suggestions for design, and they needed it done quickly. In web design, a smattering of ideas and a rushed timeline is usually a formula for disaster.

» Read more: Putting Together the Pieces: Quickly and Efficiently

EarthTechling: Harmony Between The Earth & Technology

September 1st, 2009

Can there be harmony between the earth and the geek?

et_site

EarthTechling, a green technology blog, seeks to inform it’s readers about “eco-tech gadgets, electronics, automobiles and in-home technologies, which, in some proven manner, help a person live a more green lifestyle.” They came to Synotac looking for help creating an online presence that would give off the “green vibe”, not look like every other blog, and function exactly how they imagined. We were really excited to accept the challenge.

» Read more: EarthTechling: Harmony Between The Earth & Technology

Increasing Conversions – Easy as Pie

February 4th, 2009

We have been experimenting more and more with ways to work videos into our designs. Several studies have shown that video can greatly increase the conversion rate for visitors to your websites. It helps to engage your visitors who are more visually oriented and do not process information as easily from large chunks of text, and it also lets you engage your audience with two of my favorite topics: right brain thinking and visual learning.

Below is our first attempt, inspired by the excellent book “The Back of a Napkin,” by Dan Roam. In this short video we tackle the topic of coming up with a solid internet marketing strategy, which is often made far too complex and obscure for a normal person to grasp. While the details may be complex, you only need to master the basics and hold your web design and internet marketing vendors accountable to achieve success. The web design industry has a (deservedly) terrible reputation for trying to obfuscate basic business objectives with a bunch of jargon and tech-speak. Basically, it all comes down to a good slice of pie…


Making Money on your Website – Easy as Pie from Cameron Madill on Vimeo.

Usability Testing – Getting to Know Your Website's Visitors

October 19th, 2008

We have been getting a lot of questions about website usability testing recently from our clients, so I thought it would be good to explain how we use it and why it is so useful. In a nutshell, what usability testing refers to is sitting a user down in front of a computer and asking them to think outloud as they try to complete tasks on that website. Web design is no different than any other industry in one very basic respect: we fail to pay enough attention to how real human beings use our products. It is a lot more fun to sit around and come up with fun ideas that you or your client love than to deal with actual user feedback on how well your product works.

» Read more: Usability Testing – Getting to Know Your Website's Visitors

Conversion Rates: An Unhealthy Obsession Worth Having

October 24th, 2007

Conversion RatesWhy does your website exist? Think about it for a moment, and you’ll realize that it’s not an easy question to answer. If you can’t give a concise, fifteen-word answer to this question, you know you have a problem. Once you know why your website exists, you can start to figure out what actions you want your website visitors to take. After all, if your site exists to generate leads for your service company, and none of your thousands of monthly visitors ever pick up the phone or send you an email, is the website a good investment of your time and money?

There are two big problems with conversion rates, however.

» Read more: Conversion Rates: An Unhealthy Obsession Worth Having

Bounce Rates: A Website's Best Friend

October 17th, 2007
Website bounce page
Do you have a page like this?

A while back we wrote an email newsletter that talked about bounce rates. Due to the clamoring for more information, I have decided to expand this into a post.

First, what is a bounce rate? Depending on your analytics tool, bounce rates are defined slightly differently:

  1. Any visitor who stays on your site for less than a certain amount of time (usually 10 seconds).
  2. Any visitor who only looks at only one page on your site before leaving

While the definitions are slightly different, the end meaning is exactly the same: you got absolutely nothing out of those visitors. Zilch. They don’t even remember your company name or what your logo looked like.

» Read more: Bounce Rates: A Website's Best Friend

E-mail marketing basics

April 25th, 2007

This session provides very clear basics for all of us doing email marketing.

1. Segment, segment, segment.
Divide your lists and speak to them. It’s smart. Sure, it takes more time than sending the same message to everyone, but it’s an intelligent way to tighten the message you give the people on your lists.

2. Clean the lists.
If you get bounces, or have addresses that never become conversions, never “click through,” legacy addresses, etc., they need to be purged. It is so much better to have a clean, smaller list than a dirty, big list.

3. Test different approaches.
Wonder what people like, what works? Test it? Send two different emails to portions of your list and see what is read more, what people click through, etc.

4. Be creative and hook people.
Avoid dull, standard language. Hook people with the subject line so they are curious and want to read the content.

5. Only use opt in lists. Don’t buy and spam.
Don’t be spammerific. It’s just not okay. Encourage people to opt in to your list, set expectations for how often they’ll get these emails, provide value to them. Don’t spam people.

I will get over the fact that Alex said “I hate math, I hate reading” and tried to attribute it to being 30. For the record, the 20-30somethings at Synotac dig both reading and math and are very active online. All at the same time. His point was that people are busy and don’t want to stop and read novels and need to be hooked. You can’t count on even your biggest fan to read something they think is routine or dull. You must engage them and brevity is always appreciated.