Archive for the ‘Website Design’ category

Online resources for week January 23

January 26th, 2012

This week we have a doozy of a collection of web resources being shared at the Synotac offices! These are primarily resources around digital marketing, and are relevant to folks doing in-house marketing, as well as interactive agencies and web design firms. Of course, we tossed a few curve balls in a well on the history of computers and other fun stuff.

Next week we’ll start adding names to each resource so you can see which Synotacker is suggesting each article.

Mobile

Ideas for information architecture and CSS structure for tablet and handheld devices: WebVisions New York: Progressive Enhancement and How Sci-Fi Created Better Interfaces, Core77, 1.19.2012

Augmented Reality

QR Codes to provide quick links to online next arrival information are going up on Trimet stops: QR Codes coming to stops and station, Trimet Blog, 1.19.2012

Wearable electronics: FLORA from adafruit

Kickstarter project for scent notifications: Olly: The web connected smelly robot

Email Marketing

73% of all B2B leads are not sales-ready, but only 35% of B2B marketers have established lead nurturing campaigns.  Research has shown that lead nurturing lifts ROI by 35%. The importance of lead nurturing in the complex B2B sale, Marketing Sherpa Blog, 1.19.2012

Registration during a purchase, webinar registration and website registration pages are the most effective ways to grow your list.  Email Research: Top 3 tactics to grow your list, Marketing Sherpa Blog, 1.17.2012

Persuasion & Copywriting

Pitfalls to avoid when putting calls-to-action on webpages, from clutter to button location to overestimating the visitor’s next step: http://www.1stwebdesigner.com/design/worst-call-to-action-examples/

Why we end up writing our marketing copy like a distracted teenager and how to fix it: Understanding Plots and Subplots when Writing Salesletters, Psychotactics Blog, 1/23/2012 

How to survey your customers and learn what their true pains are.  5-step email survey process leads to 600% revenue growth, MarketingSherpa, 1/24/2012

When putting together a marketing plan, ask yourself  1) How well do you really know your target client group? d) Do you have a clear and compelling message that sets you apart from competitors? 3) Are you putting your best foot forward online? Three Questions for Marketing Plan Success, Hinge Marketing, 1.16.2012

Design

Designs that move beyond a standard box layout, mostly using WordPress (one cheats and uses Flash): 10 WordPress Designs That Surprise, Delight, and Think Outside of the “Box”, The Daily Egg, 1.20.2012

Infographics

Two more examples of trendy yet effective infographics:
http://frugaldad.com/patents/
http://www.commonrootscafe.com/2011-the-year-in-numbers.html

Search Engines

Google is starting to penalize sites with lots of ads above the fold to continue to improve visitor experience. Pages With Too Many Ads “Above the Fold” Now Penalized By Google’s “Page Layout” Algorithm, Search Engine Land, 1.19.2010

Humor, History, and Technology

Presentation Zen: Best Practices for Presentations

January 20th, 2012

Almost everyone gives presentations, whether informal discussions about website design or a large interactive agency pitching a new digital marketing brand. This article covers some presentation suggestions inspired by Garr Reynolds’ Presentation Zen and his general philosophical approach to presentations. We use these suggested techniques in presentations during the web design process as well as during educational sessions.

At Synotac, we explored these ideas during a Lunch + Learn on January 10.

When planning for a presentation, we can easily get distracted by providing too much information, creating overly dense slides that distract from our presentation, or talking for an “impressive” amount of time.

I am working with these three core ideas to help shift my presentation style towards engaging stories that provide value for my audience:

  • Take my time
  • Less is more
  • Be present

Take my time

Creating a good presentation takes time — both serious chunks of time to consider the presentation goals, content, and audience, but also “spaces” to let the ideas percolate and mellow.

Sometimes, there won’t be time either to really develop the presentation contents or reflect on the contents, but ideally there will be plenty of time to let the presentation evolve.

Don’t underestimate the difficulty of creating a good presentation! Ideally, use different tools (index cards, post-its, big pieces of paper) to encourage your thinking to move beyond your initial expectations and linear thinking.

Less is more

This idea can be applied to both the presentation contents as well as the visuals, typically slides, for the presentation.

We often think the longer we talk, the more value we are providing. Unfocused rambling or a fire hose of data will undercut our key points. If your presentation can be made in twenty minutes, don’t fill an hour with talking. Sometime you’ll be lucky enough to have an hour available, and this is a great time to think creatively about activities and other interactive options for the time.

Our slides also fill with unnecessary clutter and dense information, confusing your key points and also distracting the audience as they try to read the slides while listening to you.

The slides at the bottom of this post are from the Lunch + Learn — they are not meant to make sense without my presentation, but do give an idea of slides that are hopefully supporting the presentation.

Be present

This applies both to the preparation for the presentation and when giving the presentation itself. Even if you are only going to speaking to the audience without interaction, by really being engaged with your presentation, the audience will also engage.

For many of the presentations we do for web design, we get to have lots of interaction with our audience, which allows us to change gears, shift focus, and otherwise improvise once the presentation begins. This is a great opportunity to make sure we are really connecting with our audience, but only works when we are really present with our audience

Resources

Synotac Lunch + Learn: Presentation Zen slides

View more presentations from synotac.

How to save time by auto-posting your blog articles to Facebook

December 5th, 2011

If you’re trying to streamline your content creation and distribution efforts, an important step is configuring yourRSS Grafitti Facebook page to automatically post your blog articles. If you have your Facebook page linked to automatically update other social media accounts, then every time you publish a blog article it will automatically appear on Facebook, Twitter, and more.

While there are a variety of Facebook applications that accomplish this goal, RSS Grafitti is our favorite because it’s easy to configure and works with multiple accounts. Designed for Facebook Page administrators, the application actually allows you to post any RSS feed to any wall. If you’re managing multiple Facebook pages this would be particularly useful, but it’s also an easy way to automatically post your own blog content.

First, make sure you have a feed set up for your blog. We suggest you use Google Feedburner to manage your web feeds. Then, add RSS Grafitti to your personal profile and configure it for whichever Facebook page(s) you are administering. While the process takes only a few minutes and is intuitive, full instructions are available on the RSS Grafitti Wiki. The two important pieces of information are:

  • The name of the feed
  • The URL of the feed

After configuring the application, your blog posts will automatically be posted to your Facebook page with the blog source name, date, and RSS grafitti icon.

Top Takeaways from B2B Outbound Social Media Marketing Lunch + Learn

November 18th, 2011

Last week we had a great Lunch + Learn on B2B Outbound Social Media Marketing, led by ResponseCapture. Here are some of the insights from the lively presentation and discussion:

Understand what questions to ask before jumping on the social media bandwagon

When deciding how to use social media, first ask yourself, “Who am I trying to interact with? Are they using social networks? Would they want to hear from me?” Answering these questions will help you target your campaign and maximize activity on channels where your customers are active.

Learn about your target customer

Deciding whether to use social media is largely dependent on your target audience. How do you know which social media channels your target customers are using? Rather than guessing, try using a data driven analysis of your customers and prospects. The services FlipTop and RapLeaf allow you to get data from email lists; you can upload an email list and get information about which social media channels your customers use as well as information about their demographics.

Professional vs. personal email

When using a social intelligence platform like FlipTop or RapLeaf, be aware that your customers may have multiple email addresses. Individuals may use personal email addresses for some social accounts and professional email addresses for other accounts. Keep this in mind when drawing conclusions about your target customers’ usage of social media channels.

The “real person” behind the account

In B2B social media marketing, the person behind the account you’re engaging with may not be who you expect. For example, when it appears that you’re engaging with a business owner you may actually be engaging with an employee or a third party hired to manage social media.

For more information, check out the full slideshow:

View more presentations from synotac

Enhancing your contact success page

November 2nd, 2011

Did you know that you might have overlooked an opportunity to wow and engage your most valuable visitors? Have you checked out your contact success message lately? Some websites use javascript to display a quick “Your message has been sent” whenever someone submits a message, but some have a whole page devoted to the contact success. Contact success pages have the potential to further engage your most committed visitors. The contact success content is an opportunity to: Thank your visitors Thank the visitor for their message. After all, they did exactly what you were hoping they’d do: reach out to you for products/services. Reassure them that a response is coming Tell your visitor what to expect next. Do you have a commitment to returning messages within one business day? Tell them! If not, a generic statement that “you’ll hear back from us soon” is better than nothing. Provide alternativesSome businesses may be happy to receive a phone call if the request is urgent. Let your visitor know. For example:

If your request is urgent and you need immediate assistance, please call us now: 1-888-320-9255

Or, perhaps you have online resources they can access while they wait for you to contact them. For example:

Our website is full of information and resources. While you wait for us to respond to your email, feel free to …

  • Explore our upcoming events
  • Find inspiration on our Galleries
  • Learn tips & tricks on our blog
  • Read case studies

Provide additional opportunities for engagement Whenever a visitor fills out a contact form on your website, that visitor has already displayed a high level of commitment to your organization and is more likely than the average visitor to take more actions on your site. Suggest further ways for them to engage with your organization! Examples:

  • Join our blog conversation on xyz
  • “Like” us on Facebook
  • Fill in our online survey

Curious what a contact success page could look like if you integrate these suggestions?  Here’s an example of a Contact Success page that includes pertinent follow-up information and additional calls to action :

THANK YOU FOR CONTACTING [BUSINESS NAME]

We have received your message and will respond within 48 hours.

Looking for even more information about [business industry]? Sign up for free today, and receive our eNewsletter: delivered to your inbox and featuring tips, testimonials, new developments and unique coupons for discounted services!

If your request is urgent, and you need immediate assistance, please call us now: 1-888-320-9554